BY PATRICIA DOHERTY Furniture, decor, and space planning reflect awareness of future needs. CREDIT: COURTESY OF PINEAPPLE PROCUREMENT The COVID-19 pandemic has had far-reaching economic effects in addition to...
The disloyal customer
Are loyalty programmes a thing of the past? Paul Richer investigates… I was at a conference the other day and, whilst awaiting the first speaker’s presentation, I was chatting with the lady next to me. I am not sure...