Africa Travel Week

How COVID-19 Has Changed Hotel and Restaurant Design, According to Experts

BY PATRICIA DOHERTY Furniture, decor, and space planning reflect awareness of future needs. CREDIT: COURTESY OF PINEAPPLE PROCUREMENT The COVID-19 pandemic has had far-reaching economic effects in addition to...

What Does Voice Search Mean for the Future of Hotels?

By Social Tables From the cheapest flights to the best hotels, to the must-see sights at our destination, we are definitely no strangers to typing our vacation queries into Google to find what we’re...

CATCH-UP: Digitalisation – A Growth Imperative for Tourism SMEs

A recent report by Vodafone Business asserts that “while all SMEs have been impacted by and face risks due to COVID-19, it is clear that the more digitalised SMEs have identified new business opportunities in...

ATW Podcast

Category - Travel Technology

loyalty cards

The disloyal customer

Are loyalty programmes a thing of the past? Paul Richer investigates… I was at a conference the other day and, whilst awaiting the first speaker’s presentation, I was chatting with the lady next to me.  I am not sure...