Africa Travel Week

CATCH-UP: Digitalisation – A Growth Imperative for Tourism SMEs

A recent report by Vodafone Business asserts that “while all SMEs have been impacted by and face risks due to COVID-19, it is clear that the more digitalised SMEs have identified new business opportunities in...

CATCH-UP: Safer Travels through Touchless Tech

Travel has experienced several generational shifts over the past century, the most recent driving the fast-tracking of touchless technology to keep travellers and staff safe. Our panel discusses some of the...

The year of virtual travel: the benefits of exploring the world through webcams

During the first UK lockdown I received an email from my son’s primary school with a list of webcams we might enjoy having a look at. We particularly enjoyed watching and identifying the animals at a...

Category - Travel Technology

loyalty cards

The disloyal customer

Are loyalty programmes a thing of the past? Paul Richer investigates… I was at a conference the other day and, whilst awaiting the first speaker’s presentation, I was chatting with the lady next to me.  I am not sure...