Africa Travel Week

Cape Town Tourism launches new travel safety app with Namola

Cape Town Tourism, the City’s official destination marketing organisation, has announced an exciting new partnership with safety response app, Namola.

The partnership forms part of Cape Town Tourism’s TravelWise initiative which provides visitors with educational information on health and safety, with a particular focus on responsible travel.

The aim is to give visitors and locals peace of mind when exploring the city. Namola pinpoints your location, immediately gives you an emergency operator to talk to, and gets you the help you need and does so speedily.


The app uses the phone’s GPS location to tell nearby responders who you are and where you are. Trained operators will confirm details and dispatch help from near-by police, sentinels or other emergency officials.

“As we start to welcome visitors back again, the safety of guests and our citizens remains a top priority for us,” said Alderman James Vos, Mayoral Committee Member for Economic Opportunities and Asset Management.

“The City is proud of the partnership between our official Destination Marketing Organisation and Namola. We facilitate year-round programmes focusing on the prevention of tourist and visitor safety incidents through community, stakeholder and enforcement engagements, and implement the use of technology to ensure a safer Cape Town.”


Says Enver Duminy, CEO of Cape Town Tourism: “Safety and security in Cape Town present a serious challenge when it comes to tourism in what is a popular destination for tourists and visitors. Now more than ever during these uncertain times, travellers and locals alike need to know that, while they are out and about in Cape Town, they have quick access to an emergency operator to get help should they need to. We have identified Namola as our preferred partner to help visitors and locals feel safe when in Cape Town.

“As regulations are eased and the tourism engine slowly restarts, we remain committed to ensuring our destination is safe and ready to welcome travellers again.”

The City and Cape Town Tourism have jointly developed a tourism bounce back strategy to breathe life back into the tourism industry, and plot a sustainable and inclusive future for the sector.

“I will continue to fight for the unfettered reopening of this and the related sectors like food and beverages. This app is yet another impressive offering to ensure visitors and locals can enjoy all that our great city has to offer, safely and with peace of mind,” added Alderman Vos.

View the Namola video:

Download the Namola app here

Visit the City of Cape Town’s destination website for more Cape Town stories.

Africa Travel Week

Africa Travel Week (ATW) focuses on inbound and outbound markets for general leisure tourism, luxury travel, LGBTQ+ travel and the MICE/business travel sector as well as travel technology. Shows include: ILTM Africa, WTM Africa, EQUAL Africa, ibtm AFRICA, Travel Forward, Sports & Events Tourism Exchange and African Tourism Investment Summit.